Delivery

• Royal Mail (2-5 Business Days) - £3.95
• Free shipping on orders over (2-5 Business Days) £150

Refunds And Exchanges

DLARS Ltd will provide store credit or money back if you would like to return an item.

Faulty Items

Unfortunately some items are not as they are supposed to be. If you receive a faulty item please send it back.

Once we have received your item it will be assessed and a member of the returns team will be in touch accordingly.

You will be given store credit as a refund. 

How To Return Item(s)

Please note DLARS will not be responsible for any return charges unless the item(s) is faulty or damaged.

The customer has 1-7 days to notify us for returns, we will not allow any returns after seven days.

Once the item(s) is received by the costumer and the costumer would like to return the item(s) the customer must then contact costumerservice@dlars.com. We will then inform you of the following steps to complete the return. 

Cancellation Policy

If you made an order and it has not been shipped yet, you may cancel the order by contacting customerservice@dlars.com.

To cancel after the item has been sent out for delivery, please see our return policy.

For any further information about deliveries, returns and store credit please contact costumerservice@dlars.com

We will be more than happy to help with your enquiries.